Heating with wood fuel offers many benefits to businesses, homeowners and communities alike, but it also requires some planning to ensure you choose the best option for your project. We get a lot of questions about how to pick the best wood heating system, and the right wood fuel to go with it – and we have the answers.
Browse our list of Frequently Asked Questions below for an overview of how we work and what we offer.
If you don't see your question here, feel free to give us a call or send us a message. We're happy to lend our experience and expertise to your project.
Biomass in heating systems refers to using agricultural, forest, urban and industrial plant residues and waste to produce heat and electricity. Using biomass instead of fossil fuels significantly reduces the impact on the environment. At Biothermic, the biomass our systems use, and that we provide for our customers, is wood in the form of either wood chips, wood pellets or firewood. Read more about our wood fuel options.
For installation of your wood heating system, we work with either our national network of qualified technicians or we can work directly with a company of your choosing. We are absolutely devoted to seeing that every system is designed, installed and commissioned correctly to ensure maximum efficiency and flawless operation. Contact us today to find out how we can help you install your new wood heating system. Contact us today to find out how we can help you install your new wood heating system.
We work with both residential and commercial customers. Our clients include businesses, homeowners, institutions and entire communities. We can help you plan a small heating system or a larger, multiple boiler heating system.
Wood pellets are widely available at local stores in 40-pound plastic bags. However, our systems work best with bulk pellets available in larger quantities. Bulk pellets may be available for purchase in your area – and as the wood pellet heating industry grows, more delivery services will become available. The Wood Pellet Association of Canada offers information about pellet suppliers across Canada. Contact your local suppliers and ask about bulk pellet options.
To provide you with an accurate estimate, we need to know the square footage, heat loss info (which can be found on architectural drawings or we can use your previous year’s heating fuel records) and whether you’re planning on heating with firewood, chips or pellets. Read more about how to choose the right boiler size.
All of our systems require electricity for normal operation and will shut down in the case of a power outage. However, their current draws are quite low and can be operated off-grid with solar, wind or battery systems.
Wood fuels are cheaper than other energy alternatives like propane, oil and electricity. And in larger systems, wood chips can even be cheaper than natural gas. To get to cost savings with good quality, smokeless and indoor systems, you will have to make an initial investment.
In general, modern wood heating systems cost more to install than fossil fuel or electric boilers. Wood fuels are bulkier, less predictable and less energy-dense than fossil fuels. But as we all know we can't burn fossil fuels forever, we need to make these investments to transition to sustainable energy.
The high-efficiency boilers we sell are designed for a certain specification of fuel to produce the best performance and low emissions. All of the wood boilers we provide will burn only the wood type they are designed for – they will not operate on other energy sources like propane, coal, corn or diesel.
We can however design a system with an electric or fossil fuel backup so that multiple energy types can be used.
You can put anything that will burn into an outdoor wood boiler, and it will likely burn and give you heat, but this doesn’t mean you should.
Yes, with every system we install, you’ll have all the information you need to operate and maintain it. We can offer Fröling training for you or your team from our Haliburton base or from the Fröling head office in Austria.
We offer much more than just the supply of a boiler. With every system, we offer customized boiler hydronic schematics and even designs for whole building in-floor heating and radiant systems.
For professional installation of your wood heating system, we work with either our national network of qualified technicians or we can work directly with a company of your choosing. We are absolutely devoted to seeing that every system is designed, installed and commissioned correctly to ensure maximum efficiency. Each system also comes with an easy-to-use operation manual. You’ll be an expert in no time. And our after-installation technical support is always available via email or phone for any questions that your manual doesn’t answer.
We're eager to build relationships with quality heating companies in all parts of Canada. Creating a Business Account with us is free and only takes a few seconds. Once your account has been approved, you will have access to price lists, engineering drawings, assembly manuals and more. Your information will be kept confidential and your account can be cancelled at any time. Read more about becoming a dealer and creating an account with us.
You can store pellets in bulk in many ways with a few constants: the pellets must remain dry and the storage must allow for proper pellet flow. You can use an agricultural silo, a bag silo, or even build your own storage room. Read more about your different pellet storage options and how to keep your wood fuel dry.
Have a question not listed here?Contact us today and let us help you pick the best system and fuel for your optimal modern wood heating solution.